Privacy Policy

Effective Date: August 26, 2026

Flores Guevara Agency (“Flores Guevara Agency,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide to us through our website, forms, phone calls, text messages, email, and other communications.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

First and last name
Email address
Mobile or other phone number
Home or business address
Insurance, policy, quote, or service-related information
Information submitted through a contact form, quote request, appointment request, or other inquiry

We may also collect limited technical information when you visit our website, such as your browser type, device information, pages visited, and general website activity through cookies and similar technologies.

How We Use Your Information

We may use your personal information to:

Respond to your questions, requests, and inquiries
Provide insurance quotes, policy service, tax, notary, title-transfer, and other requested services
Schedule appointments
Communicate with you about your policy, quote, account, or requested services
Send reminders, updates, and customer-service communications
Improve our website, services, and customer experience
Comply with legal, regulatory, carrier, and business requirements

SMS Communications

If you voluntarily provide your mobile phone number and separately provide express consent, Flores Guevara Agency may send you text messages regarding quotes, policy service, appointments, reminders, account updates, and customer support.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us at (512) 266-7108.

Your consent to receive text messages is not a condition of purchasing any product or service from Flores Guevara Agency.

SMS Privacy

Mobile phone numbers and SMS opt-in consent will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes.

We may share information with service providers only as necessary to operate our business, provide requested services, process transactions, comply with legal obligations, or protect the rights and safety of Flores Guevara Agency and our customers. Service providers may not use your personal information for their own marketing or promotional purposes.

How We Share Information

We do not sell your personal information.

We may disclose limited personal information to insurance carriers, service providers, technology providers, governmental agencies, or other parties when necessary to:

Provide a quote, policy service, or requested service
Process a transaction or appointment
Meet legal, regulatory, or insurance-carrier obligations
Respond to a subpoena, court order, or other lawful request
Protect the rights, property, security, or safety of Flores Guevara Agency, our customers, or others

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand website traffic and improve the user experience. Cookies are small files stored on your device that help websites function and remember certain preferences.

You may adjust your browser settings to reject cookies. However, doing so may affect the functionality of some portions of our website.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us to:

Request access to or correction of your personal information
Ask us to update or remove information that is no longer accurate
Opt out of non-essential communications
Opt out of text messages by replying STOP
Ask questions about this Privacy Policy or our privacy practices

Third-Party Websites

Our website may include links to third-party websites. Flores Guevara Agency is not responsible for the content, privacy practices, or security of those websites. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate consent from a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our information practices, please contact us:

Flores Guevara Agency
15907 Windermere Dr, Suite 210
Pflugerville, TX 78660

Phone: (512) 266-7108
Text: (512) 266-7108
Email:[email protected]